Could AI release ESG insights from ‘dark data’?


Image Recognition

ARTICLE SOURCE

Next-generation AI tools, harnessed via the cloud, now promise to surface and make sense of these previously impenetrable or uncombine-able knowledge resources, helping employers to better target environmental, social and corporate governance (ESG) improvements. Storing content in a next-generation content management system that incorporates such AI enables continuous scanning and metadata generation, for detailed tagging and indexing of content. The application of ‘contextual AI’ adds further value, helping companies to understand what the content is about and how it adds to its overall intelligence around a topic. This is about joining the dots between content with related metadata, to capture the context of content and compare/contrast related information over time. The key is to keep content infrastructures and platforms flexible, so that new tools and capabilities can be added as cloud-based AI technology continues to advance.