Connected Car
Battery-electric vehicle (BEV) owners experience more problems with advanced technology than do owners of internal combustion engine (ICE) vehicles, according to the J.D. Power 2023 U.S. Tech Experience Index (TXI) Study,SM released today. Seventeen of the 21 advanced features offered on both fuel versions have more quality problems per 100 vehicles (PP100) for BEVs (excluding Tesla) than for ICE vehicles. “The perception in the industry is that most BEVs should offer many advanced technologies to compete with high-tech entrants like Tesla. The U.S. Tech Experience Index (TXI) Study combines the level of adoption of new technologies for each brand with excellence in execution.