Image Recognition
Current predictions have 2023 global holiday online sales set to reach around $1.2 trillion compared with $1.14 trillion in 2022 — essentially a flat trend. Retailers are recommended to consider timely discounts, friendly return policies and the use of AI to drive personalized service, promotions and commerce experiences. Salesforce forecasts that predictive and generative AI will “influence” $194 billion in global online holiday shopping. Burdened already with excess inventory, some 88% of retailers are likely to take the risk of tightening their return policies. It’s expected that 25% of holiday digital sales will take place during Cyber Week.