Image Recognition
Every day, the city receives frequent inquiries about how to correctly separate household garbage, along with complaints that it is hard to reach them by phone. To help residents divide and dispose their waste, in July 2021 the city introduced an AI-powered chatbot which is accessible around the clock. By adding an image analysis feature, the city hopes to improve the chatbot's usability and increase its number of users. The AI chatbot then offers instructions for its proper separation and disposal. However, the system's image analysis is currently not as accurate as hoped, so it will remain in a test phase until December.