Image Recognition
Amazon is facing a lawsuit alleging that the company did not properly notify customers entering its Amazon Go stores in New York City that it was tracking and collecting their biometric information. A woman walks past an Amazon Go store on March 6, 2023, in New York City. The lawsuit argues that since New York City began enacting its notification law in January 2021, Amazon Go stores "failed to post any signs" notifying shoppers that it was collecting such biometric information. In a statement provided to CBS News Saturday in response to the lawsuit, an Amazon spokesperson said that Amazon Go stores "do not use facial recognition technology." "Amazon One, our contactless, palm-based identity and payment service, is one of the entry options offered at select Amazon Go stores along with credit card and the Amazon app," the statement read.