Image Recognition
VIENNA, July 27 — A prominent digital privacy campaign group today filed a complaint against Ryanair in Spain, alleging the popular budget carrier was pushing customers to undergo "invasive facial recognition process". Austria's noyb said some customers of the Irish no-frills airline were required to go though "a mandatory 'verification process' involving invasive facial recognition" when booking through an online travel agent rather than directly on the company's website or app. The case was filed with the Spanish Data Protection Agency (AEPD). It details two ways of doing the verification process online -- the "express" version uses facial recognition technology by Ryanair partner GetID and costs 0.59 euro cents -- and a third option of going directly to an airport check-in desk before the flight. Vienna-based noyb (None Of Your Business) is handling hundreds of complaints in various jurisdictions on behalf of internet users over data protection and rights concerns.