Image Recognition
The digital privacy group claims Ryanair’s use of facial recognition breaches GDPR and is being used to push users away from external online travel agencies. Noyb, the non-profit established by privacy advocate Max Schrems, has filed a complaint against Ryanair for its use of facial recognition technology. The digital privacy group claims the airline makes certain customers go through a verification process that involves “invasive” facial recognition. In the complaint, Noyb alleges that one customer was given the choice of verifying her booking through facial recognition or going to the check-in counter at the airport “more than two hours before departure”. While the EU AI Act outlaws the use of real-time facial recognition technology, post-remote biometric identification will be permitted in very limited circumstances.