Image Recognition
TfL and KeolisAmey Docklands trial app to enhance accessibility for visually impaired customers0 SHARESPosted: 4 July 2023 | Intelligent Transport |TfL and KeolisAmey Docklands will trial the NaviLens technology at four DLR stations, working alongside on-board Passenger Service Agents to enhance accessibility and serve customers with diverse needs. The six-month trial will be conducted at Cutty Sark, Canary Wharf, Woolwich Arsenal and Tower Gateway DLR stations. The NaviLens app works by scanning the smart codes placed along customer itineraries, allowing users to receive voice guidance and practical information about their journey. The NaviLens app can also transmit the information in the smart codes in augmented reality, supporting individuals who face language barriers or are unfamiliar with London. Seb Dance, Deputy Mayor for Transport, said: “The NaviLens app should make a real difference for partially sighted customers and help make London’s transport network accessible to all.