The Role of Generative AI in Supply Chains


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Just as supply chain disruptions became the frequent subject of boardroom discussions in 2020, Generative AI quickly became the hot topic of 2023. Supply chains are, to a certain extent, well suited for the applications of generative AI, given they function on and generate massive amounts of data. This piece outlines a few use cases that are especially well suited for generative AI in supply chains and offers some cautions that supply chain leaders should consider before making an investment. Generative AI can take this a step further by supporting various functional areas of supply chain management. It is also unclear how various governments will choose to regulate generative AI in the future as adoption continues to grow and new applications of generative AI are discovered.