Connected Car
VW's connected emergency service is free for 5 years after botched carjacking response Police had to buy the service to track a stolen car with a child inside. The brand is making its Car-Net connected emergency service free for five years for most 2020 to 2023 model year vehicles after a carjacking in the Chicago suburb of Libertyville. The representative's response isn't necessarily typical of connected emergency services. In less urgent situations, OnStar will start tracking a stolen car when it verifies the owner's police report. In the case of emergency services, however, it potentially complicates attempts to help owners who may be in life-threatening situations.