‘We’ll just keep an eye on her’: Inside Britain’s retail centres where facial recognition cameras now spy on shoplifters


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At 11.12am last Tuesday, a woman in her 70s sauntered through the main entrance of the Ruxley Manor garden centre in Sidcup, south-east London. Faced with the cost of living crisis and corresponding surge in shoplifting, the Co-op last week became the latest retailer to express concern that officers are not taking rising retail crime seriously. Evans, 48, says that the number of shoplifters has never been higher at Ruxley Manor. after newsletter promotionThe Co-op last week cited data showing that, on average, 71% of serious retail crime is not responded to by police. Within the first 90 days, normally it’s paid for the first year’s cost.”Back on the shopfloor of Ruxley Manor, staff continued to follow the pensioner around the store.