Image Recognition
Recently, a video depicting XPeng’s on-board app requiring users to adopt strange postures in order to complete its facial recognition verification, caused some negative feedback online. One user said on Weibo that an app for his XPeng in-car system asked him to use facial recognition to verify his identity after an update. However, what he didn’t expect was that it required him to use a camera on the outside of his vehicle to perform that action. XPeng responded on March 4 that this was because the third-party app triggered a risk control policy when the user logged in, thus requiring facial recognition. The company has removed the third-party app and apologized for the poor experience.