Naver Cloud is accelerating its penetration of the Japanese local government market by showcasing its AI welfare call service, 'Naver CareCall,' at Japan's largest public digital transformation (DX) exhibition. NAVER Cloud announced that it participated in 'Government & Public Sector Week Japan 2026,' held in Tokyo, Japan from the 13th to the 15th, and introduced its AI-based care service, 'NAVER CareCall.' 'Local Government & Public Week' is a representative exhibition in the field of public digital transformation sponsored by Japan's Ministry of Internal Affairs and Communications. It operates with a focus on technologies and services related to smart cities and public DX, and last year, approximately 554 local governments and over 21,000 officials participated. Naver Cloud operated a CareCall experience zone at the event, allowing on-site visitors to directly receive AI calls and experience the service. Visitors experienced the service by engaging in natural conversations with the AI via their smartphones regarding their health status or daily well-being. The company explained that officials from major Japanese municipalities, in particular, showed keen interest in CareCall's natural Japanese conversation capabilities and interactive features. It was reported that consultations regarding the feasibility of actual implementation and operational methods also took place on-site. “Solving the Care Workforce Shortage”… Attention Focused on Izumo City Case During the exhibition, Naver Cloud expanded its nationwide business touchpoints by holding consultations with numerous Japanese local governments considering the adoption of CareCall. In particular, the fact that it has already secured local implementation cases in Japan has attracted attention. Naver CareCall has been in operation in Izumo City, one of Japan's super-aged cities, since June of last year. Locally, it is being evaluated as playing the role of an AI-based care infrastructure that reduces repetitive tasks for welfare staff and minimizes care gaps. At this event, Naver Cloud also
“AI Fills Care Gaps”… Naver Cloud Initiates CareCall Expansion in Japan's Public Market
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