One of the United States’s fastest-growing cities, the City of Raleigh prioritizes alleviating traffic congestion. To evaluate how traffic moves through intersections, the city traditionally relied on manual monitoring, a time-consuming, costly process. The city migrated video feeds from 12 traffic cameras to Microsoft Azure and used software from NVIDIA and Esri to analyze traffic patterns and create real-time digital twins. The city moved from concept to pilot in just six weeks. The City of Raleigh expects to save commuters $9.7 million in time and travel costs by improving traffic flow with insights from the digital twins. City employees are finding new opportunities to apply the technology to enhance or expand services. $9.7 million in potential commuter savings 2 engineers have the output of 10–20 “In 2025, we had an opportunity to partner with Microsoft, NVIDIA and Esri to integrate our data into a digital twin, which creates a virtual environment of our city where we can visualize and potentially analyze scenarios.” James Alberque, GIS and Emerging Technology Manager, City of Raleigh A North Carolina bustling metropolis, the City of Raleigh is reshaping government services for its more than 500,000 residents and 19 million annual visitors. To help alleviate traffic congestion, the city collaborated with Microsoft, NVIDIA, and Esri to apply AI technology to video feeds and create real-time digital twins. The City of Raleigh expects to save commuters $9.7 million in time and travel costs by optimizing timing patterns at one of its busiest corridors while exploring additional ways to harness AI. Alleviating traffic concerns for half a million residents Raleigh has been one of the fastest-growing US cities for over two decades. To keep pace, city employees are harnessing cutting-edge technology to improve services. “The city organization is very supportive of leveraging technology to solve our population challenges