This paints a picture of businesses that are increasingly reliant on internet-connected technological infrastructure, which can undoubtedly improve process efficiency, but the management of which also entails significant challenges, with additional requirements in terms of governance, maintenance, cybersecurity and business continuity.

Before introducing a connected device, a company should assess not only its price and performance, but also the manufacturer’s reliability, security guarantees and the duration of support.

Another priority is to draw up a comprehensive and up-to-date inventory of IoT devices in order to know exactly which devices are connected to the company’s networks.

Cameras, sensors, air-conditioning systems and smart machinery should be inventoried, identifying those most critical to business continuity, and properly decommissioned when they are no longer in use.

Access for suppliers and external maintenance staff must also be restricted to what is strictly necessary for operational purposes.