DriveCentric launches new autonomous AI agents to handle ‘critical workflows’ By subscribing, you agree to receive communications from Auto Remarketing and our partners in accordance with our Privacy Policy. We may share your information with select partners and sponsors who may contact you about their products and services. You may unsubscribe at any time. DriveCentric’s newest AI agents are on their own. The customer engagement platform announced it has expanded the capabilities of its artificial intelligence-powered agents to include autonomously executing several “critical workflows” that dealerships often struggle to cover consistently. The agents, built into the DriveCentric platform, are designed to augment existing tools such as Automation Hub and Genius Reply to handle after-hours lead response, proactive database outreach and long-term customer retention. The expansion introduces three new AI agents. Nurture Agent maintains ongoing, personalized customer engagement after the sale to drive retention and repeat business, DriveCentric said, while Prospect Agent identifies past customers re-entering the market and converts them into sales-ready opportunities before they look elsewhere. Sales Agent is designed to respond to every inbound lead in less than two minutes, 24/7. In a news release, the company said the agents are managed through a new experience layer to give dealers visibility and coaching tools, as well as a centralized dashboard to monitor performance, refine strategies and control customer interactions. Subscribe to Auto Remarketing to stay informed and stay ahead. By subscribing, you agree to receive communications from Auto Remarketing and our partners in accordance with our Privacy Policy. We may share your information with select partners and sponsors who may contact you about their products and services. You may unsubscribe at any time. DriveCentric said its AI agents are trained on more than 10 years of dealership engagement data, vehicle interest, financing behaviors, trade-in cycles and ownership timelines