A Timaru café's phone has been ringing off the hook, but unfortunately, many aren't seeking a top-notch toastie - instead, they're after a doctor. By Rachel Graham of RNZ Google's Gemini Artificial Intelligence (AI) tool had been offering up the phone number for Sopheze Coffee Lounge when people searched for Timaru Hospital. Sopheze Coffee Lounge manager Vanessa Keen said the problem started about six weeks ago. Café staff noticed a big increase in hang-ups and wrong numbers. "People would say 'sorry, wrong number' and hang up or people ringing... asking for radiology. I had one yesterday who wanted to confirm his appointment with me," Keen said. "We get about 15 to 20 phone calls a day." It took a couple of weeks to figure out the problem, she said. "Then it clicked ... I said to this lady on this phone 'where did you find this number?' and she said 'Google, I googled Timaru Hospital and this is what came up'. I asked her to send the screenshots through to me and I sent them through last week to the local health board." It appeared the correct number came up if people searched for "Timaru Hospital", but those searching "Timaru Hospital phone number" got a direct line to Sopheze. The frequent calls were a unneeded disruption but Keen said she also worried getting the wrong number would add to people's stress when they needed to contact the hospital. Health New Zealand - South Canterbury posted on social media on Monday alerting people to the problem and asked Google to fix the issue. Andrew Lensen, a senior lecturer in AI at Victoria University said it was common for AI summaries to contain errors. "Sometimes it's because when Google has gone through and scrapped these website their algorithms - their AI models