- Customer Success Stories - Municipality of Pisa Historic Italian city uses analytics to guide smarter urban planning SAS supports safer, greener policy decisions with trusted data insights. Protecting people and the environment Municipality of Pisa achieved this using SAS® Viya® When people talk about smart cities, they often picture large metropolitan hubs powered by advanced technology. But a city doesn’t have to be big to be smart. Smaller communities can transform public services and quality of life when they embrace data-driven decision-making. The Municipality of Pisa in Tuscany, Italy is a powerful example. Recognized in the ICity Rank 2024: Digitalization of Italian Cities report as one of 22 cities nearing full digitalization, Pisa manages challenges comparable to a much larger urban area, despite having just 90,000 residents. Today, the city is using SAS Viya to build a modern environmental monitoring and analysis system that connects public policy decisions with measurable impacts on the environment and public health. Marco Redini, Director of the Environmental Department at the Municipality of Pisa, and Nunzia Linzalone, researcher in environmental and public health at the National Research Council of Italy, have been central to this transformation. “Our goal is to ensure transparency for citizens by providing updated and reliable environmental data,” Redini says. Modernizing environmental governance The Environmental Department is responsible for a wide range of activities – from waste management and noise pollution to industrial emissions and environmental assessments. But keeping pace with large volumes of rapidly changing data is beyond the capacity of manual processes. To meet the challenge, the Municipality of Pisa built a system based on automated, real-time data flows using SAS Viya. Now, the department can analyze data continuously, quickly detect anomalies and gain a clearer picture of how city initiatives perform in practice. “SAS Viya allows us to