Intrado: Charles Gifford outlines 911 cybersecurity challenges
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Charles Gifford, Intrado vice president and chief information security officer (CISO), highlights the cyberthreats faced by 911 centers and the importance of migrating to ESInet platforms. Gifford spoke with IWCE’s Urgent Communications Editor Donny Jackson during the APCO 2026 event conducted last month in San Antonio.
Donny Jackson is director of content for Urgent Communications. Before joining UC in 2003, he covered telecommunications for four years as a freelance writer and as news editor for Telephony magazine. Prior to that, he worked for suburban newspapers in the Dallas area, serving as editor-in-chief for the Irving News and the Las Colinas Business News.