Governments are working to find the next generation of civic technologists. Although there is strong interest in solving real challenges, agencies are creating new pathways to attract talent. New York City Mayor Zohran Mamdani and Office of Technology and Innovation (OTI) Commissioner Lisa Gelobter on Monday launched the PIT Crew initiative. Each of the five planned crews will include product managers, designers, engineers, user researchers and data experts. They will work with city agencies to quickly design, create and launch real digital solutions — and be expected to deliver on implementation in months rather than years. Hiring is underway, and officials expect the first PIT Crew team members to begin working in the next few weeks, according to an email from NYC's Deputy Press Secretary Jeremy Edwards: “We plan to launch this first product to New Yorkers by fall 2026.” “These teams will move quickly and deliberately to solve real problems, make city government easier to use, deliver for working New Yorkers and advance our agenda of affordability and public excellence,” Mamdani said in a statement. The first of the five total PIT Crew teams will focus on a solution to support implementing the Mamdani administration’s Click to Cancel protections. The new rule, which takes effect Oct. 1, aims to protect consumers from businesses that do not clearly disclose subscription terms or provide a straightforward cancellation process. The first PIT Crew will work with the Department of Consumer and Worker Protection (DCWP) to build a portal for filing complaints against companies violating this new rule. DCWP is charged with enforcing the rule, and companies that violate it will be liable for civil penalties starting at $525. Three of the other four PIT Crew teams will advance the mayor's agenda. An additional crew is being developed with The Rockefeller Foundation’s support