Spyne predicts ‘pivotal shift’ in use of AI at dealerships next year By subscribing, you agree to receive communications from Auto Remarketing and our partners in accordance with our Privacy Policy. We may share your information with select partners and sponsors who may contact you about their products and services. You may unsubscribe at any time. Spyne is already thinking about 2027 when it comes to artificial intelligence used at dealerships. According to Spyne’s latest Auto Retail Intelligence Quarterly report, experts projected a “pivotal shift” in AI use next year, saying “those that embed AI within connected systems linking customers, vehicles, and deals will outpace dealerships relying on isolated AI tools. “AI adoption is no longer about experimentation but execution,” Spyne continued in a news release. “Dealers are moving beyond standalone AI features like chatbots, automated listings, and pricing assistants toward integrated platforms that connect CRM, DMS, inventory, F&I, marketing, service scheduling, and follow-up workflows. “This integration is driven by a challenging retail environment where lead qualification is critical,” Spyne added. Other key findings from the report compiled by the provider of AI auto retail technology included: —Conversational AI is evolving from standalone chatbots to orchestrating customer engagement across website chat, inbound calls, appointments, and CRM handoffs between sales and service. Subscribe to Auto Remarketing to stay informed and stay ahead. By subscribing, you agree to receive communications from Auto Remarketing and our partners in accordance with our Privacy Policy. We may share your information with select partners and sponsors who may contact you about their products and services. You may unsubscribe at any time. —Lead qualification is shifting to “payment-first,” assessing affordability, trade equity, payment fit, and suitable vehicle alternatives earlier in the journey. —Inventory AI is becoming a crucial margin lever amid tight used vehicle supply and volatile