Today’s small-to-mid-size businesses (SMBs) are addressing a dicey two-front battle when it comes to security. They often have the smallest security teams and the most limited resources, yet they can be high-value targets for hackers. Threat actors understand that today’s SMBs are left to manage a sprawling landscape of browser-based work, SaaS applications, and AI tools with almost no security budget. Without the resources, staffing, and security investments available to larger enterprises, SMBs are often viewed by threat actors as attractive, high-reward targets. In part because of this, small businesses are three times more likely to be targeted by cybercriminals than larger companies. From January to April 2026 alone, small businesses experienced a 49% cyberattack rate, with incidents occurring every seven seconds. As AI continues to make threat actors better at evading protections, SMBs must prioritize their safety, especially as annual losses reach $254,000 per breach, and cause 60% of attacked companies to close within six months. Without the dedicated staff or high budget for cybersecurity operations, many SMBs turn to outside partners or solutions to guide security decisions. But an SMB can have strong security solutions in place and still struggle if the people using it don’t know how to get the most from it. Security vendors therefore have an opportunity to do more than provide technology. They need to close the gap between having a security tool and knowing how to use it effectively. Security is Stronger When Knowledge is Shared Today’s SMBs often have one IT generalist responsible for a growing number of threats, changing what effective support looks like for the average user. Without dedicated security teams, a lack of in-house expertise, and limited bandwidth, it’s harder for SMBs to problem solve, make confident decisions, or improve their security posture — which is a cyber incident