In Formula 1®(F1) racing, victory is often in the margins. A pit stop that’s 0.2 seconds faster than the one before … A small adjustment in tire pressure to optimize how a car grips the track. These seemingly minor changes can add up to a win—or even back-to-back Constructors’ World Championships as seen by the McLaren Mastercard F1 Team in 2024 and 2025, which is why McLaren Racing is relentless in pursuing marginal gains. Across McLaren Racing, which is home to the McLaren Mastercard Formula 1 Team, Arrow McLaren in the NTT INDYCAR SERIES, McLaren Racing’s 2027 entry in the FIA World Endurance Championship, and McLaren Racing’s F1 Academy and F1 Sim Racing Championship teams, people move as fast off the grid as they do on it. As an organization, McLaren Racing has built a culture of excellence by prioritizing empowerment and continuous learning that helps foster a collective “no-blame” mindset. This intentional combination of ambition, trust and autonomy supports McLaren Racing’s ability to attract and retain elite talent. And just as the team paired human capabilities with advanced technology to drive success on the track, McLaren Racing leaders wanted to make sure the HR teams had modern tools and systems to enhance the overall People experience. “We had to take a look and see where we could find our own marginal gains,” said Sarah Wilson, People Director, Commercial & People Technology, McLaren Racing. McLaren Racing had outgrown its existing HR systems. They were disconnected and without a centralized data source for candidate and employee data. The lack of integration slowed decision-making within an organization that knew how to move quickly, with high quality and confidence, throughout the busy racing season with people (and cars) moving all over the globe. The existing tools were in tension with the operational excellence
When Every Millisecond Counts, so Does Every Process | Deloitte US
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