Insights on Canadian Society Workplace artificial intelligence use: A profile of sociodemographic and job characteristics Text begins Overview of the study Using data from the Canadian Survey on Working Conditions, this article provides a profile of workers aged 15 to 69 who used artificial intelligence (AI) and automation technologies at work during the previous year. The article focuses on generative AI which refers to tools trained on large datasets that are used to create new content and to support tasks such as answering questions and problem-solving. Examples of Generative AI tools include ChatGPT and Google Gemini. - Generative AI was the most prevalent AI technology used at work from September 2024 to July 2025. - The proportion of workers who used generative AI nearly doubled over the survey period, increasing from 17% in September 2024 to 30% in July 2025. - Workers in three industries—professional, scientific and technical services; educational services; and finance, insurance, real estate, rental and leasing—made up one-quarter of workers overall (25%) but represented half of generative AI users (49%). - Workers with a bachelor’s degree or higher were five times more likely to have used generative AI in the last 12 months (37%) than those with a high school diploma or a lower level of education (7%). Introduction Artificial intelligence (AI) and automation technologies are increasingly being integrated into Canadian workplaces, changing the way tasks are performed, decisions are made, goods are produced and services are Although a growing body of research has focused on the organizational adoption of AI, comparatively little is known about the prevalence of AI use among workers and the characteristics of those This study uses data from the Canadian Survey on Working Conditions, which were collected from September 2024 to July 2025. It provides a sociodemographic and job characteristic profile of
Workplace artificial intelligence use: A profile of sociodemographic and job characteristics
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